Tenant Handbook

Additional Services

All building improvements and renovations must be planned and completed in compliance with Boston Properties’ Regulations for Building Improvements and Renovations.

All plans must be reviewed and approved in advance by Boston Properties Property Management. A Property Management Representative will be assigned to the project as a contact for building services coordination.

Construction and engineering services for space expansion and renovations are available at the customer's expense. Please call the Property Management office for more information.

The following services are available for an additional fee.  Please contact the Property Management office for more information or to receive a quote.

 

Repairs & Maintenance

Carpentry

  • Furniture and office system assembly and repair

  • Wall surface repairs

  • Installation of door kick plates

  • Installation of white boards, cork boards, pictures and artwork

  • Signs and directory manufacturing, installation and maintenance

  • Caulking replacement

  • Installation, repair and maintenance of doors, windows, counter tops, and drywall partitions

  • Installation, repair and maintenance of ceiling tiles, moldings and trim

  • Furniture restoration 

 

Electrical

  • Emergency light/exit sign repair

  • Light bulb change and relamping

  • Circuit tracing and identification

  • Energy saving recommendations

  • Weekly test operation of customer emergency generators

  • Annual customer generator service

  • Infrared scanning

  • Electrical transformer maintenance

  • Installation, repair and relocation of light fixtures, switches, receptacles, and circuit breakers

  • Disconnect switches and check meters 

 

Floor Covering

  • Tile installation and repair 

  • Carpet installation and repair 

  • Vinyl, wood, and base material replacement and installation

 

General

  • Building Holiday Services – cleaning and/or HVAC

  • Extended HVAC services

  • Touch up painting services

  • Other miscellaneous installations

  • (i.e. keyboard trays, etc.)

 

Heating, Ventilation and Air Conditioning

  • Preventive maintenance programs for retail equipment

  • Preventive maintenance for supplemental/ computer room units

  • Supply and exhaust fan maintenance and repair

  • Indoor air quality testing

  • Maintenance of air filters

  • Air and water balancing

  • Eddy current testing

  • Installation and relocation of thermostats 

 

Pest Control

  • Integrated pest management 

 

Plumbing

  • Drain cleaning

  • Drain and grease trap maintenance

  • Faucet repair or replacement, i.e., hands free/automatic bathroom systems

  • Supply lines for coffee or ice makers

  • Water filter replacement for water purification systems (drinking water, coffee, and ice makers)

  • Fixture and appliance replacement 

  • Installation, repair and maintenance of hot water heaters, dish washers, and garbage disposals 

  • Drinking and decorative fountain repair 

  • Backflow prevention, testing and repair 

  • Installation and replacement of check meters

 

Cleaning Services

Floor Cleaning

  • Carpet shampooing

  • Wooden flooring buffing

  • Vinyl tile stripping, scrubbing and waxing

  • Computer room floor cleaning

  • Marble and stone floor maintenance

  • Antistatic carpet spraying

 

Furniture Cleaning

  • Chairs 

  • Desktops 

  • Metal, wood, and fabric partitions  

 

Glass Cleaning

  • Interior glass: windows, panels, doors 

  • Exterior glass: windows, panels, doors

  • Side lights 

 

General Cleaning

  • Ceiling

  • Computer room

  • Drapery and blinds

  • Upholstery

  • Leather care

  • Holiday services 

 

Kitchen Cleaning

  • Refrigerators

  • Microwave ovens

  • Kitchen cabinetry 

  • Dish washer services

  • Resilient floor stripping and sealing 

 

Porter Services

  • Function set-up 

  • Table and chair rentals and set-up 

  • Conference room and table cleaning before and after meetings 

  • Delivery services 

  • Boxes and furniture relocating 

  • Light bulb changes 

 

Recycling and Waste Services

  • Recycling, collection and disposal of waste 

  • Recycling bins

  • Computer and office equipment recycling

  • Furniture disposal

  • Confidential shredding and disposal services

  • Bottle and can recycling

  • Cardboard recycling 

 

Space Improvements

Air Conditioning

  • Supplemental air conditioning unit design and installation  

 

Carpentry

  • Installation of door kick plates

  • Installation of white boards, cork boards, pictures and artwork

  • Signs and directory manufacturing, installation and maintenance

  • Caulking replacement

  • Installation, repair and maintenance of doors, windows, counter tops, and drywall partitions

  • Installation, repair and maintenance of ceiling tiles, moldings and trim

  • Furniture restoration

  • Furniture and office system assembly and repair

  • Wall surface repairs

 

Construction Services

  • Office build outs 

  • Complete floor renovations and remodeling 

  • Construction management services 

  • Project management for redesign and rebuild of office suites   

 

Floor Covering

  • Tile installation and repair 

  • Carpet installation and repair 

  • Vinyl, wood, and base material replacement and installation  

 

Interior Landscaping

  • Plant installation and maintenance

  • Floral arrangements 

 

Moving Services

  • Small relocation projects 

  • Coordination of move services with preferred vendors 

  • Box and furniture relocation  

 

Painting

  • Full and/or touch-up painting 

  • Refinishing of walls, trim, and doors

  • Wall papering and Polymix painting 

 

Security & Life Safety

Building Access

  • Replacement or additional access cards

  • Complete lock and key service

 

Locksmith Services

  • Installation and rekeying of lock cylinders

  • Installation and preprogramming of alternative lock systems (i.e., pushpad locks)

  • Duplication of keys (entry doors, office doors, furniture systems, etc.)

 

Fire and Life Safety

  • Coordination of fire extinguisher installation and inspection within customer suites

  • Coordination of fire suppression system installation and inspection for special-use areas

  • Quarterly and annual inspection and testing of specialized systems

  • Evacuation drills and life safety training (complimentary)

 

Security

  • Installation of CCTV surveillance, recording and monitoring systems

  • Security officer details

 

Green Services

Recycling Services

  • Collection and transfer of recycling materials; wood, metal, paper, cardboard, etc.

  • Recycling bins

  • Computer and office equipment

  • Furniture disposal

  • Fluorescent lamps 

Energy Conservation Retrofits

  • Lighting

  • Occupancy sensors

  • Water saving devices; faucets, toilets, etc. 

Cleaning

  • Dry method carpet cleaning and maintenance

  • Upholstery cleaning