Reservoir Place

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Tenant Handbook

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  1. Introduction
    1. Welcome
    2. Contacts
  2. Parking & Commuting
    1. Parking
    2. Driving Directions
    3. Commuting
  3. Management
    1. Rent Payments
    2. Deliveries
    3. Holidays
  4. Amenities
    1. Introduction
    2. Rebecca's Cafe
    3. Reservoir Place Fitness Center
    4. The Cutting Edge
    5. ATM
    6. Conference Rooms
    7. WiFi
    8. Filtered Water
    9. Parcel Services
    10. Vending Machines
    11. Special Events
  5. Moving
    1. Introduction
    2. Move Coordinators
    3. Move Contractor
    4. Special Installations
    5. Move Procedures
  6. Services
    1. Janitorial & Recycling
    2. Service Requests
    3. HVAC Systems
    4. Directory
    5. Customer Signage
    6. Additional Services
  7. Safety & Security
    1. Employee Awareness Brochure
    2. Site Communication Plan
  8. Policy & Procedures
    1. Smoking
    2. Solicitation & Distribution
    3. Personal Transportation Devices
    4. Common Area Housekeeping
    5. Holiday Decor
    6. Halogen Lights, Space Heaters & Coffee Makers
    7. Photography & Video
    8. Statement Surrounding COVID-19 Situation

Common Area Housekeeping

All common area lobbies, loading docks, stairwells, egress routes from premises and corridors, etc. must remain clear and free of debris at all times.  Storage (temporary or otherwise) of furniture, rubbish, deliveries, or equipment in these areas is strictly prohibited.  Any such items found in common areas will be assumed abandoned and will be removed by Boston Properties at the customer's cost.

Please refer to the Deliveries section for more information regarding where and how deliveries should be made.

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