Tenant Handbook

Download PDF

  1. Introduction
    1. Welcome
    2. Contacts
  2. Parking & Commuting
    1. Parking
    2. Driving Directions
    3. Commuting
  3. Management
    1. Rent Payments
    2. Deliveries
    3. Holidays
  4. Amenities
    1. Introduction
    2. Rebecca's Cafe
    3. Reservoir Place Fitness Center
    4. The Cutting Edge
    5. ATM
    6. Conference Rooms
    7. WiFi
    8. Filtered Water
    9. Parcel Services
    10. Vending Machines
    11. Special Events
  5. Moving
    1. Introduction
    2. Move Coordinators
    3. Move Contractor
    4. Special Installations
    5. Move Procedures
  6. Services
    1. Janitorial & Recycling
    2. Service Requests
    3. HVAC Systems
    4. Directory
    5. Customer Signage
    6. Additional Services
  7. Safety & Security
    1. Employee Awareness Brochure
    2. Site Communication Plan
  8. Policy & Procedures
    1. Smoking
    2. Solicitation & Distribution
    3. Personal Transportation Devices
    4. Common Area Housekeeping
    5. Holiday Decor
    6. Halogen Lights, Space Heaters & Coffee Makers
    7. Photography & Video
    8. Statement Surrounding COVID-19 Situation

Commuting

There are several alternative commuting options available to employees and visitors to Reservoir Place.

128 Business Council Shuttles
The 128 Business Council operates a shuttle between Reservoir Place and the Alewife MBTA Station that makes several trips on a daily basis. 

Please click here for the shuttle schedule.

All employees at Reservoir Place are eligible for discounted fares.  For more information on the shuttle and how to obtain discounted fares please contact our on-site Concierge.

Biking
Please click here to create custom biking directions from your location.
Please click here for information on bike parking.
Showers and changing facilities are available at BSC at Reservoir Place.  Please contact Boston Sports Club directly for information on memberships.

For more information on commuting by bike in Massachusetts please visit MassBike.

Carpooling & Additional Information
For more information on carpooling and other alternative transportation options please visit MassRides and MassCommute.